- Black Friday voucher clients with bookings made before 17 June 2021 can amend their reservations before their arrival date until 31 August 2021 (Terms and Conditions apply).
- Unredeemed Black Friday voucher clients have until 30 June 2021 to make their booking and travel before that date (Terms and Conditions apply).
Throughout the past 15 months, Namibia Wildlife Resorts (NWR) Limited needed to find innovative ways to sustain its business. Through various specials, such as its Black Friday promotion in November 2020, NWR managed to do so, seeing several domestic travels occurring to its resorts.
However, with the travel restrictions that His Excellency, President Hage G. Geingob, announced on 15 June 2021, which restricted exit and entry into the Windhoek-Okahandja-Rehoboth Local Authority Areas from 16 June 2021 – 30 June 2021, several clients with Black Friday vouchers were affected.
“These measures by the President are there to safeguard our Nation, and as NWR, we are in full support of them. That’s why, based on this, we have decided to allow our Black Friday voucher clients that made their bookings before 17 June 2021 the ability to move their reservations until 31 August 2021,” says Dr Matthias Ngwangwama, NWR Managing Director.
NWR further encourages clients who had not redeemed their vouchers or made their booking before the President’s announcement to do so and travel before 30 June 2021. Otherwise, they will, unfortunately, forfeit these vouchers as per our terms and conditions.
“To ensure that this process is smooth, we would like to appeal to our clients to send their written adjustment requests to the following booking offices (reservations@nwr.com.na, sw.bookings@nwr.com.na, ct.bookings@nwr.com.na) or where their original booking was created,” says Mr Epson Kasuto, NWR Chief Marketing Officer.
